Shipping Policy
Lamborg Tennis, LLC
Updated October 2026
We ship Lamborg baskets to addresses in all 50 U.S. states. We don’t currently ship to U.S. territories or outside the United States. Here’s what to expect from checkout to delivery.
At a Glance
| Item | Details |
|---|---|
| Where we ship | All 50 U.S. states; no U.S. territories or international shipping |
| Processing time | 3–5 business days for in-stock orders |
| Pre-orders | Estimated to ship on or around April 1, 2027 |
| Delivery time | Up to 10 business days after shipment, depending on location |
| Shipping cost | Calculated and shown at checkout |
| Tracking | Emailed when your order ships |
| Damaged or missing items | Report within 7 days of delivery |
Processing and Delivery Times
In-stock orders ship within 3–5 business days. Orders placed on weekends or holidays begin processing the next business day. Most orders arrive within 10 business days after they ship. Delivery dates are estimates and can be affected by carrier delays, weather, or other events outside our control.
Pre-orders. Pre-order items ship on or around the estimated date shown on the product page. Current pre-orders are estimated to ship on or around February 1, 2027. If a pre-order can’t ship by that date, we’ll email you with a new estimate, and you may cancel for a full refund. You can also cancel a pre-order any time before it ships.
Shipping Costs, Tracking, and Delivery
Costs. Shipping charges are based on your order and delivery address, and you’ll see them at checkout before you pay.
Carriers and tracking. We ship with UPS. When your order ships, we’ll email you a tracking number.
Delivery. Our baskets ship in large boxes, so please make sure someone can receive the package or that it can be left in a safe spot. We can’t ship to P.O. boxes. Some deliveries may require a signature. We’re not responsible for packages delivered to the address you provided and then lost or stolen, but we’ll help you file a claim with the carrier.
Damaged, Lost, or Incomplete Shipments
If your order arrives damaged or incomplete, email contact@lamborgtennis.com within 7 days of delivery with your order number and photos of the item, box, and shipping label. Keep all packaging until the issue is resolved. We’ll send a replacement, the missing parts, or a refund, as described in our Return Policy.
If your tracking hasn’t updated in 5 business days or shows a problem, contact us and we’ll work with the carrier to locate your package.
Address Changes
Double-check your shipping address at checkout. To change it, email us as soon as possible. We can update the address only before your order ships.
Questions
This policy is part of our Terms and Conditions. For shipping questions, contact us:
Email: contact@lamborgtennis.com
Lamborg customer support form
